Financial Guidance Hub

Frequently Asked
Questions

Financial Guidance Hub provides structured financial guidance and assessment. Where personal financial advice is appropriate, advice is provided by authorised representatives operating under the relevant licence.

Any personal advice provided is delivered in accordance with regulatory requirements and may include a Statement of Advice tailored to your individual circumstances.

Financial Guidance Hub does not operate as a product sales platform.

Our role is to provide guidance and assessment, and to ensure that where personal advice or credit assistance is appropriate, it is delivered by licensed professionals in your best interests.

After you submit an enquiry, one of our professional team members will contact you to arrange a friendly, no-obligation conversation.

This initial discussion helps us understand your situation and determine whether a financial guidance assessment is appropriate.

The assessment involves a structured review of your current financial situation and objectives.

A full review of your situation is conducted from the outset to identify whether there may be areas where assessment by a licensed financial adviser or other relevant licensed professional would be beneficial.

The assessment takes approximately 30 minutes to complete and does not cost you anything.

No. There is no obligation to proceed with advice.

You may choose to:

  • proceed with licensed advice
  • take on some of the guidance provided
  • or not proceed further

The decision is entirely yours.

No. There is no cost to complete the financial guidance assessment.

If you do not proceed with advice, there are no fees.

If you do proceed with licensed advice, any fees are discussed transparently and structured in accordance with regulatory requirements.

Where personal financial advice is appropriate, advice is provided by authorised representatives under the relevant Australian Financial Services Licence.

Where credit assistance is required, it is provided by authorised representatives operating under the relevant Australian Credit Licence.

Financial Guidance Hub provides guidance and assessment across key areas of personal finance, including:

  • superannuation
  • insurance
  • property and lending
  • investment pathways

Subject to licensing requirements.

Yes. Financial Guidance Hub is designed for people who are unsure where to start.

The guidance process helps bring clarity before decisions are made or advice is provided.

How do I get started?

The easiest way to begin is by submitting an enquiry through the website.

No obligation. No cost to enquire.